❄️Privacy Policy❄️

Snow Mania values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our facility, website, or use our booking services.

1. Information We Collect

When you interact with Snow Mania, we may collect the following information:

Personal Information

Name
Email address
Phone number
Booking details (date, time, number of visitors)
Payment information (processed securely via payment gateways)

Non-Personal Information

Browser type and device details
IP address
Website usage data and analytics
Cookies and session data

2. How We Use Your Information

We use your information to:

Process bookings and ticket reservations
Send booking confirmations and updates
Provide customer support
Improve our services and user experience
Ensure safety and smooth operation of attractions such as:
- Snow Fall experience
- Snow Tubing
- Snow Skywalk
- Snow Play House & Igloo House
- DJ Dance Rink
- Snow Mat Slide & Merry Go Round
Comply with legal and regulatory requirements

3. Payment Security

All payments are processed through secure and trusted payment gateways. Snow Mania does not store sensitive payment details such as card numbers or CVV information.

We implement industry-standard encryption and security practices to protect your data.

4. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information.

However, we may share your data with:

Payment service providers
Technical and IT support partners
Customer support services
Legal authorities (if required by law)

All such parties are obligated to keep your information secure and use it only for operational purposes.

5. Cookies and Tracking Technologies

Our website may use cookies to:

Enhance user experience
Analyze website traffic
Remember user preferences

You can control or disable cookies through your browser settings.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. Despite our efforts, no system is completely secure, and we encourage users to take necessary precautions when sharing information online.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)
Restrict or object to certain data processing

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Snow Mania offers family-friendly attractions including kids’ play areas such as the Snow Play House and Igloo House. We do not knowingly collect personal information from children without parental or guardian consent.