Welcome to Snow Mania, a snow-themed amusement and entertainment facility. By accessing our website, booking tickets, or visiting our park, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. General Terms
- These Terms & Conditions apply to all visitors, users, and customers of Snow Mania.
- By using our services or entering the park, you agree to follow all rules, policies, and safety instructions.
- Snow Mania reserves the right to update or modify these terms at any time without prior notice.
2. Booking and Entry
- All bookings are subject to availability and confirmation.
- Visitors must provide accurate personal and contact details during booking.
- Entry is permitted only with a valid ticket or booking confirmation.
- Tickets are non-transferable and valid only for the selected date and time slot.
- Snow Mania reserves the right to deny entry in case of invalid or suspicious bookings.
3. Payment Terms
- Payments must be made through authorized and secure payment gateways.
- Snow Mania does not store sensitive payment details.
- In case of incomplete or failed transactions, bookings may not be confirmed.
- Snow Mania reserves the right to cancel bookings suspected of fraudulent activity.
4. Cancellation and Refund Policy
- Cancellation and refund eligibility will be governed by Snow Mania’s cancellation policy.
- No refunds will be provided for:
- Missed time slots
- No-shows
- Violation of park rules
- Refund timelines, if applicable, may vary depending on the payment provider.
5. Park Rules and Visitor Responsibilities
Visitors must follow all safety guidelines and staff instructions at all times.
General Conduct
- Maintain discipline and avoid any misconduct or disruptive behavior.
- Any damage to park property will be charged to the responsible individual.
- Snow Mania reserves the right to remove any visitor without refund for inappropriate behavior.
Safety Compliance
- Follow safety instructions for all attractions, including:
- Snow Fall areas
- Snow Tubing rides
- Snow Skywalk
- Snow Play House & Igloo House
- DJ Dance Rink
- Snow Mat Slide & Merry Go Round
- Appropriate clothing (such as provided snow gear) must be worn inside the snow area.
- Children must be supervised by parents or guardians at all times.
6. Health and Safety Disclaimer
- Visitors enter and use all attractions at their own risk.
- Snow Mania is not responsible for:
- Injuries caused due to negligence or failure to follow instructions
- Health issues arising from exposure to cold conditions
- Individuals with medical conditions (such as heart issues, asthma, or cold sensitivity) are advised to consult a doctor before participating.
7. Liability Limitation
- Snow Mania shall not be liable for:
- Loss, theft, or damage to personal belongings
- Any indirect or consequential damages
- Service interruptions due to maintenance, technical issues, or unforeseen circumstances (e.g., weather conditions, power failure)
8. Operational Changes
- Snow Mania reserves the right to:
- Modify, suspend, or close any attraction temporarily for maintenance or safety reasons
- Change operating hours without prior notice
- Limit entry during peak times for safety and capacity control
9. Use of Images and Media
- By entering Snow Mania, visitors consent to photography or videography that may be used for promotional and marketing purposes.
- If you do not wish to be included, please inform the staff at the time of entry.
10. Privacy
- Use of our services is also governed by our Privacy Policy.
- By using our platform, you agree to the collection and use of information as outlined in the Privacy Policy.
11. Intellectual Property
- All content, branding, logos, and materials related to Snow Mania are the property of Snow Mania and may not be used without permission.
12. Contact Information
For any questions, concerns, or support regarding these Terms & Conditions, please contact: support@snowmania.in
13. Acceptance of Terms
By booking tickets, accessing our website, or entering Snow Mania, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.